ZIZYE TECHNOLOGIES

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

• Voluntarily provided: When you contact us or use our services, we may collect your name, email, phone number, business details, or any other personal information you voluntarily provide.

• Transactional data: When purchasing services or using features, we may collect payment details, billing addresses, and transaction history.

b. Automatically Collected Information

We collect information automatically through cookies, log files, and other tracking technologies:

• Technical data: IP address, browser type, operating system, device information, and session data.
• Usage data: Pages visited, time spent on each page, clicks, scrolls, and other interactions with our website.

c. Third-Party Information

We may collect information about you from third parties (advertising partners, service providers) to enhance our services, including demographic information, preferences, or marketing insights.

2. How We Use Your Information

We use the information collected for multiple purposes:

• Service delivery: To provide you with requested services and customer support.
• Improvement and personalization: Analyze user behavior to improve website performance, user experience, and personalize your interaction with our content.
• Communication: Respond to your inquiries, send promotional emails, or provide updates related to our services.
• Legal compliance: Meet legal obligations, such as tax reporting, preventing fraud, or assisting with investigations.

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. However, we may share your data in specific situations:

• Service Providers: With trusted vendors and partners who help us run our business (e.g., payment processors, hosting services), under strict confidentiality agreements.
• Legal Requirements: If required by law, such as in response to legal processes or requests from government authorities.
• Business Transfers: In case of mergers, acquisitions, or any transaction involving a transfer of company assets, your data may be transferred as part of the deal.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Personal data related to contractual agreements or service provision may be stored for longer periods to meet financial or legal obligations.

5. Your Rights and Choices

You have rights regarding your personal information:

• Access and Correction: Request access to the personal information we hold about you and correct any inaccuracies.
• Data Portability: Obtain a copy of your personal data in a structured, machine-readable format.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection to Processing: Object to certain uses of your data, such as direct marketing.

For any of these requests, please contact us at [email protected]. We will respond promptly and in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to:

• Recognize returning visitors.
• Enhance user experience by saving preferences.
• Analyze traffic and improve website performance.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect some website functionalities.

7. Data Security

We take reasonable and industry-standard precautions to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We use encryption, secure servers, and restricted access to safeguard your data.

8. International Data Transfers

As we are based in the UK, personal information may be transferred and processed in countries outside the European Economic Area (EEA). In such cases, we ensure adequate safeguards are in place to protect your information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and the revised date will be updated accordingly. We encourage you to review this page periodically to stay informed of our privacy practices.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Zizye Ltd
Email: [email protected]